Refund & Revision Policy

We correct typos or data errors within 3 days of the invitation being published, at no extra charge. Revision requests are made via WhatsApp, citing the invitation link and the part you want corrected.

If you do not receive the email with your invitation link (e.g. a mistyped email or it landed in spam), we will resend the link at no cost.

A full refund is granted when:

• Payment succeeded but our system failed to create/publish the invitation; or
• A duplicate payment was made for the same order; or
• The service is proven defective or not as promised and we are unable to fix it.

Because the product is personalized, refunds do not apply once the invitation has been correctly created and published, and cancellation occurs for reasons outside our fault (e.g. a change of mind, a customer data-entry mistake that can still be revised, or a cancelled event). For data-entry mistakes, we still offer revisions under the terms above.

Submit a request via WhatsApp 085117119320, including proof of payment and the order link/number. Approved requests are processed back to the original payment method within a reasonable time (usually a few business days, depending on the payment provider/bank).

Questions about revisions or refunds can be sent via WhatsApp 085117119320.